Domains: Domain registrations & renewals will only be completed after payment has been received.
Domain Transfers: Domain transfers to Web-Smiths are free of charge & those away from Web-Smiths servers are billed for at R1500.00 to release the domain.
Hosting: Domain, website, app & email hosting is billed in advance & requires a 1 month’s cancellation letter.
Websites: The website will be designed using the content provided by the client to their specifications.
Email: Email addresses are provided when Web-Smiths is hosting the domain.
Search Engine Optimization: SEO is available when Web-Smiths is the website host.
Google AdWords: Is billed in advance, a 10% management fee is applicable & requires a 1 month’s cancellation letter.
Corporate Branding: Corporate branding packages are designed according to the clients industry & specifications.
App Development: All apps are Google Play / Apple App Store compatible & are developed to the clients specifications.
Payments: It is the clients responsibility to keep their account up to date to maintain the services provided.
Refunds Web-Smiths has a strict no-refund policy.
Hosting Fees: Hosting is due by the first working day of the month. Failure to settle your account promptly will result in the suspension of your hosting services. Backups of website / app content & emails are not guaranteed & a reconnection fee of R250.00 will apply.
General: Web-Smiths is not responsible for any losses & may terminate a service at their discretion.