1) Domains – Domain registrations & renewals will only be completed after payment has been received.
2) Transfers – Transfers of domains, websites, apps & emails away from Web-Smiths servers are billed for at R2500.00.
3) Hosting – Domain, website, app & email hosting is due by the last working day of the month & requires a 1 month’s cancellation letter. Failure to settle your hosting account will result in the suspension of your hosting services & a reconnection fee of R300.00 will apply.
4) Disk & Traffic Quotas – Disk: 5000MB / Traffic: 20000MB per month. Over-usage fees will apply.
5) Website Updates – Updates to websites may be charged for at R250.00 per hour.
6) Google Ads – A 10% management fee is applicable to Google Ads campaign budgets .
7) Payments – It is the clients responsibility to keep their account up-to-date to maintain the services provided.
8) Refunds – Web-Smiths has a strict no-refund policy.
9) General – Web-Smiths is not responsible for any losses & may terminate a service at their discretion.
For further information, please email firstname.lastname@example.org