An Outline of Our Service

Domains
Domain registrations & renewals will only be completed after payment has been received.
Domain Transfers
Domain transfers away from Web-Smiths servers are billed for at R1500.00 to release the domain including website content and email addresses.
Hosting
Domain, website, app & email hosting is billed in advance & requires a 1 month’s cancellation letter.
Email
Email addresses are provided when Web-Smiths is hosting the domain.
Websites
The website will be designed using the content provided by the client to their specifications.
Website updates
Requested updates to live websites may be charged for at R200.00 per hour at Web-Smiths discretion.
Search Engine Optimization
Search Engine Optimization is only available when Web-Smiths is the website host.
Ad Display Network
The Ad Display Network is only available when Web-Smiths is the website host.
Google AdWords
Is billed in advance, a 10% management fee is applicable & requires a 1 month’s cancellation letter.
Corporate Branding
Corporate branding packages are designed according to the clients industry & specifications.
App Development
All apps are Google Play / Apple App Store compatible & are developed to the clients specifications.
SSL Certificates
SSL Certificates / HTTPS are billed in advance and are valid for a 1 year period from the date of activation.
Payments
It is the clients responsibility to keep their account up to date to maintain the services provided.
Refunds
Web-Smiths has a strict no refund policy due to the time consuming nature of the work.
General
Web-Smiths is not responsible for any losses & may terminate a service at their discretion.